Step-by-step guide to booking your dream chalet. Timing, deposits, cancellation policies, and what to expect.
The Booking Timeline
Securing the perfect luxury chalet in Courchevel requires strategic planning. The most desirable properties—particularly those with ski-in/ski-out access, exceptional views, or unique features—are often booked a year or more in advance for peak weeks. Understanding this timeline helps you access the best inventory while avoiding the frustration of finding your ideal chalet already reserved.
Ideal Booking Windows
Returning guests often have first refusal on properties they've previously rented, meaning the best chalets may never reach the open market for popular weeks. Working with an established agency that maintains relationships with property owners provides access to inventory before it's publicly available.
Understanding Deposits & Payments
Luxury chalet bookings typically require a deposit of 30-50% at the time of reservation, with the balance due 8-12 weeks before arrival. Payment terms vary by property and season, with some high-demand weeks requiring larger deposits or earlier balance payments.
Typical Payment Structure
At Booking
30-50%
Non-refundable deposit
8-12 Weeks Before
50-70%
Balance payment
At Arrival
Security
€2,000-10,000 deposit
What's Included vs. Extra
Understanding what's included in your rental rate prevents surprises and helps you budget accurately. The rental price typically covers the property itself with basic services, but many elements that define a luxury experience may be additional.
Typically Included
- • Property accommodation
- • Daily housekeeping
- • Linens and towels
- • WiFi and basic utilities
- • Welcome service
- • Concierge support
- • Ski storage
Often Extra
- • Private chef services
- • Food and beverages
- • Airport/resort transfers
- • Ski passes and equipment
- • Spa treatments
- • Childcare services
- • Driver service
The Booking Process: Step by Step
Initial Consultation
Share your dates, group size, budget, and priorities. We'll discuss location preferences, must-have amenities, and the experience you're seeking.
Property Selection
We present a curated shortlist of properties matching your criteria, complete with detailed information, photography, and virtual tours.
Option & Deposit
Once you've identified your preferred property, we place a 24-48 hour option while you confirm details. Deposit payment secures your booking.
Confirmation & Preparation
You receive full booking confirmation with arrival instructions. Our team begins coordinating transfers, services, and special requests.
Pre-Arrival Briefing
Two weeks before arrival, we review all arrangements, confirm dietary requirements, and ensure every detail is in place.
Cancellation & Flexibility
Standard cancellation policies for luxury chalets are typically strict—deposits are non-refundable, and late cancellations may forfeit the full rental amount. This reflects the premium nature of these properties and their limited availability during peak periods.
We strongly recommend comprehensive travel insurance that includes cancellation coverage. Some properties offer flexible rebooking policies for future seasons, which can be preferable to outright cancellation.
